| PRODUCT DETAILS | | How to Manage Service Provision (IS management & business change guides) |  | |
How to Manage Service Provision (IS management & business change guides)
Managing providers and services is all about achieving a realistic balance between what the business wants and what the provider can deliver while maintaining value for money. This guide describes the main components of service management from a business point of view: managing service performance, the working relationship, the contract and changes to requirements. The text also provides an outline of the service management tasks that should be carried out by the provider on the customer's behalf.
Manufacturer: Format Publishing Ltd
Price: $40.00
 How to Manage Service Provision (IS management & business change guides)
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How to Manage Service Provision (IS management & business change guides)
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