 | buyer beware
rating: 1
this machine is a nightmare. i recieved mine about a year ago and it has been in the shop several times each to the tune of $100 or more. everything has gone out on it, the warranty is a joke. i still have not completed an entire design without it churping at me that the design transmission has been interrupted and cannot resume. go with the brother brand. afforable and reliable.
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buyer's regret 3 times over.
rating: 1
This is the 3rd Singer machine that has been nothing but an expensive nightmare. The first Singer sewing machine never once sewed a seam, the dealer made one excuse after another. So I paid someone else to investigate the problem and he found coke caps, chewed off fingernails and assorted other trash in the motor compartment of the machine.I took it back and bought a Janhome and I will never regret it. Machine #2 was a serger. No matter what, it would not stay threaded, or the thread would tangle in masses at the lower looper. This went on for weeks, again it was brand spanking new and had demonstrated beautifully in the store. I returned it and bought a Janhome and didn't regret that either. Then after being Singer-Burned twice, like an idiot I bought this Singer embroidery machine. Again, problem after problem after problem, from thread not running smoothly both top and bobbin, to softwear miscommunication, to it just ceasing to sew for no reason out of the blue. I returned it, I bought a Janhome that was reduced in price as it had been used in classes in a fabric store and it does a flawless job every single time I turn it on. My friend returned her Futura and bought a Brother product that she is happy with. Singer needs to catch a clue about what they are letting slip by quality control. Far too many machines are getting sold that should never have left the factory. I vow to all things holy I will never purchase another Singer product, and I will be ever so grateful for my Janhome machines that never let me down, never cause me a moment's frustration or buyer's regret.
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not worth the trouble
rating: 1
This machine sucks..big time. I should've read some of these reveiws before I bought it.I've owned it for almost 18 months and have had problems with it but for maybe 6 months. The bobbin case is very defective...there is a replacement part that I was never notified about when I bought it brand new. I spent money in 3 bobbin holders before I was told to buy the replacement part that was impossible to replace on my own since the screw was too tight. I was told by Singer reps to buy expensive Silky thread and bobbins. This machine was shipped back to the warranty center and they jipped me...it came back just as broken as I sent it. Now they're issuing me an second extended warranty letter to send it to another warranty center. I oretty much am going to get another machine. I make embroidered tops for the Summer and this has cost me alot of sales cause I can't make anything embroidered.
Invest in a more expensive machine. This is an over-priced sewing machine.
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Not the Machine It Should Be
rating: 2
I bought this machine two years ago. At the time, it was $800 (no, I didn't buy it from Amazon).
I have never been able to use the embroidery feature. Set-up is VERY involved. Once set up, I was unable to figure out how to download the design into the machine, so that feature is a bust.
As far as sewing, I like the one step buttonhole foot. I DON'T like that the needle down feature has to be tapped every time you stop the machine, so that feature is a bust.
The zig-zag feature is not adjustable. I am forced to sew with a wide zig-zag.
I use the machine for general sewing, but I really don't like it.
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3000+ owners can't be wrong.
rating: 5
The main difference between all the folks who had problems with this machine and the 3000+ folks that belong to the futuraembroidery group on Yahoo is joining that group. I knew nothing about embroidery but when I saw the price of the Singer Futura I thought that I would try it. I had done hand embroidery and machine sewing but machine embroidery is a totally different skill. Add the challenge of installing and running the software and you definitely need some hand holding. The futuraembroidery group was exactly what I needed to help get me started and now I am confident that I can embroider just about anything. Buy a Futura, find that group and I guarantee you'll be embroidering all your Christmas gifts in no time.
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