| PRODUCT DETAILS | | SIRIUS ST4-TK1 Starmate 4 Plug-and-Play Satellite Radio Receiver with Car Kit |
| User Reviews |  | Absolute worst customer service
rating: 1
We had major problems with our after-market radio. The installers tried a new radio that Sirius sent and a new antenna that they sent. Neither helped. My wife then called customer service and that was a huge mistake. She spent 2 hours being bounced around and hung up on. It was as if they didn't care about our business in any shape or form. Then they would say things like "I don't see any orders on your account so I can't help you." What does that even mean? They wanted to send another of the same model but we had already been through all that.
In the end it was easier to cancel the service and eat all the money we'd put into it so far than to deal with them. Customer service/retention/tech support would not do anything for us. The radio service is great if it works, but if it doesn't, may the gods help you because Sirius won't.
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Good enough for me
rating: 4
This is a nice radio that works great. The FM transmitter is nonexistent so they should not advertise it at all. I had the starmate3 just 3 months ago and the FM transmitter worked fine (it was built and bought after they reduced the signal strength). It was stolen and could not find another one so i replaced it with this one. Mounted 12 inches away from the FM antenna in my truck it was nothing but static where the starmate3 transmitted just fine. Wanted to get the FM direct connect anyway so it was no big deal. As far as the rest of the radio i think it was well worth the money. I use it in a boom box also and it works flawlessly as well. Hooked up the FM direct connect and now no static and works great. I would buy this again for this price.
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Radio transmiter needs to be stronger
rating: 4
I love Sirius but I'm not 100% happy with this product. The Starmate suffers from the same issues as all the newer Sirius products. They had to turn down the power of their FM transmitter to comply with FCC regulations. The problem is that now unless you have the Sirius unit connected to your radio; your radio will pick up interference from older units that pass you on the highway. The older units were so powerful that I could pick up the Sirius signal in my house from my car parked out side. The new units are not powerful. Sirius has tried to compensate for the weaker signal by providing an antenna that can be feed into your radio. The problem is this makes the unit permanent to your car. I switch cars a lot and so I don't have the unit mounted in my car. Unless the unit is on top of the radio it will not work. Plus when ever I'm in traffic my unit is over powered by all the other satellite radios around me.
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5 stars only if directly wired to car radio
rating: 5
5 stars only if directly wired to car radio. make sure u buy a transmaiter for 50 dollars, and directly wire the sirius to the car radio, but unless you do this the sirus radio is absloutely worthless, and has more static coming out of than music.
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Great for work
rating: 4
I was initially discouraged by reports that the FM rebroadcaster on these satellite radios did not work, but I went ahead and bought the Starmate anyway. I was pleasantly surprised at how well it worked, contrary to other reviews the unit will overpower all but the clearest FM signals even without hooking up the rebroadcasting antenna.
I have encountered some areas where the satellite signal cannot be acquired; as my job requires me to drive all over New England, I assume that this is when a mountain is between me and the satellite. I have also noticed some static, but nothing like as bad as a radio.
I would recommend this product to anyone who is stuck driving a company vehicle with no CD player, it really makes the long trips bearable.
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SIRIUS ST4-TK1 Starmate 4 Plug-and-Play Satellite Radio Receiver with Car Kit
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